A freight broker TMS is where quoting, carrier sourcing, dispatch, tracking, and settlement live in one place. Here is what that means, what to look for, and how Sunnybrook does it differently.
A transportation management system for brokers is the system of record for every load you move. It covers quoting, load building, carrier sourcing and vetting, dispatch, tracking, document handling, and settlement, and it ties into the load boards, accounting tools, and customer EDI you already run.
The point of a TMS is not to add another screen. It is to remove the ten you have open right now. When a load moves from quote to booked to delivered to invoiced without anyone rekeying data, your team stops babysitting the software and starts moving more freight. That is the difference between a TMS that helps and one that just stores records.
Every TMS lists a hundred features. These are the ones that decide whether the software earns its keep.
Your TMS should connect to the rest of your stack. If every workflow action is an endpoint, your data, EDI, and accounting all speak the same language.
Per-seat pricing punishes you for growing your team. Look for a model tied to the work you do, so hiring a dispatcher never raises your software bill.
Booking, tracking follow-ups, and invoice chasing should fire the moment something happens in your data, not on a schedule that runs whether it needs to or not.
Carrier options, MC and DOT verification, and scorecards belong inline. If vetting means leaving the screen, it will get skipped when things get busy.
Freight changes. Your TMS should improve in weeks, not once a year. Ask any vendor how often they ship and how fast a request becomes a feature.
The software your ops team touches all day should be fast to move through and easy to search, quiet enough that they forget it is there.
Sunnybrook was built by people who ran freight, got tired of waiting on their software, and started over. Here is how the capabilities above show up in the product.
Every button in the Sunnybrook UI is a documented endpoint. Integrations are the foundation, not a bolt-on, so your data and your partners connect without a services project. See the API.
You pay for the freight you move, not the number of people who log in. Grow the team without growing the bill. See pricing.
Sunnybrook ships an open MCP server, so Claude, ChatGPT, Gemini, or any MCP-compatible model can answer questions about your live loads, carriers, and margins in plain English. See AI and MCP.
Freight moves fast and so does the product. When something in the market changes, the software changes with it. See what makes it different.
A transportation management system built for the brokerage side of freight. It handles quoting, load building, carrier sourcing and vetting, dispatch, tracking, documents, and settlement in one place, and connects to load boards, accounting, and customer EDI so you run the whole lifecycle of a load without switching tools.
Most brokers outgrow spreadsheets and email faster than they expect. A TMS pays off once missed follow-ups, manual data entry, and scattered documents start costing margin. Modern cloud platforms are priced so a small brokerage can start without an enterprise budget.
An open API, pricing that does not punish you for adding people, automation that fires on real events, carrier sourcing and vetting inside the dispatch view, and a vendor that ships improvements often instead of once a year.
By the loads you move, not the number of seats. Adding a dispatcher does not raise your bill, so you can staff your operation the way the work demands. See pricing.
Sunnybrook ships an open MCP server, so any MCP-compatible LLM such as Claude, ChatGPT, or Gemini can query your live TMS data in plain English. See AI and MCP.
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