FAQs

Questions, answered.

The short version of how Sunnybrook works. Still curious? Book a demo and we will walk your team through it.

Getting started
How do I get started?

Jump in with a demo to check out our four-click system and integrations. On average, our team gets you up and running in 2 weeks.

What's the onboarding process?

Hands-on support from our US-based crew, all Sunnybrook pros. Support is baked into your subscription, with no extra nickel-and-diming.

Why choose Sunnybrook?

Built by brokers, with code ownership so you can customize workflows without hefty costs. Our integrations and support make us a broker's best friend.

Product
What modes do you support?

FTL, LTL, international (Canada and Mexico), drayage, multi-stop, and multi-shipment.

How does code ownership work?

Buy Sunnybrook's TMS code and tailor it with our developers or yours, so you avoid rigid, expensive systems.

What makes Sunnybrook different?

Built by freight brokers for how a modern brokerage operates: the most efficient, reliable, and scalable TMS on the market.

What is QuoteIQ?

A dynamic pricing engine built into Sunnybrook TMS that delivers real-time rate suggestions from your integrated rating tools.

Enhancements
How often do you roll out upgrades?

Our dev team ships 10 or more upgrades every week.

What if a feature I need is missing?

We are open to feature requests, often implemented within the next couple of releases. Org-specific customizations come with design, cost, and timeline details.

Pricing
What's the pricing?

Upfront and clear. Use the pricing calculator and enter your monthly shipments.

How much does it cost to buy the code?

Two options: our developers assist, or you handle development. Email us with your preference and customizations for a quote.

Support
How do you support users?

24/7 help by phone, email, and chat, plus training.